Shipping Policy

Last updated: October 23, 2026

Payment

All orders are paid at checkout through PayPal. Your order is confirmed as soon as your payment goes through, and you'll receive a confirmation email.

Processing time

Every order is processed within 24 hours of order confirmation.

Shipping fee

We charge a flat shipping fee of ₱180 anywhere in the Philippines, whatever your order total.

Estimated delivery

Destination Estimated delivery
Metro Manila 1–2 days
Luzon 2–5 days
Visayas & Mindanao 3–7 days

Delivery times are estimates counted from the day your order ships. Weather, holidays and courier volume can occasionally cause delays. We'll let you know if anything affects your order.

Tracking

Once your order ships, we'll send you the tracking details so you can follow your parcel.

Where we ship

We currently ship within the Philippines only.

Address details

Please double-check your name, full address and mobile number at checkout. If a parcel is returned to us because of an incorrect address or failed delivery attempts, a new shipping fee applies to send it again.

Questions

Message us on Instagram or Facebook at @sparkling.mermaidph, or email timonerakathrynpearl@gmail.com.